How to Ruin Brand Love with Poor Customer Experience

Photo by Nubia Navarro (nubikini) from Pexels

We all know who our favourite brands are. And when I say ‘brand’, I’m referring to the nebulous concept of how a company makes us feel.

This is so much more than a fancy logo and expensive marketing campaigns. We select brands on the basis of whether…

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Obsessed with personal growth, personal finance & running. Figuring out my path to financial independence. thegrowthwriter.com

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Dianne Sullivan

Dianne Sullivan

Obsessed with personal growth, personal finance & running. Figuring out my path to financial independence. thegrowthwriter.com

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